Responsible Gaming

Gaming Should Be Entertainment

At Lucky Star on kvshivpuri.org.in, we believe gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and only with money you can afford to lose. Set realistic expectations and remember that the house always has an edge.

Age Verification

Gaming is strictly for individuals aged 18 years and above, or the legal age of majority in your jurisdiction in India. We are committed to preventing underage gaming. During registration and before each gaming session, you must confirm that you meet the legal age requirement in your location.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gaming activity or gambling habits from family and friends
• Spending more time or money on gaming than intended
• Neglecting work, school, or family responsibilities due to gaming
• Borrowing money or selling possessions to fund gaming
• Feeling anxious, irritable, or restless when unable to game
• Lying about the amount of time or money spent gaming
• Failed attempts to cut back or stop gaming
• Gaming as a way to escape problems or emotional distress

If you recognize any of these signs in yourself, please seek help immediately.

Self-Help Tools

Lucky Star provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of money you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders about how long you've been gaming and how much you've spent
• Time Limits: Set time restrictions on your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and gaming services

To activate these tools, visit your account settings or contact our customer support team.

Support Organizations in India

If you or someone you know is struggling with problem gambling, help is available:

• All India Institute of Medical Sciences (AIIMS) Behavioural Addiction Clinic: Provides professional counseling and treatment for problem gambling at multiple AIIMS centers across India
• National Institute of Mental Health and Neurosciences (NIMHANS), Bangalore: Offers specialized services for gambling addiction (Phone: +91-80-26995000)
• Gamblers Anonymous India: Peer support groups and meetings for individuals affected by problem gambling

International support resources are also available:

• GamCare (UK): www.gamcare.org.uk – Free confidential support and information
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Take Action Today

If you believe you may have a gambling problem or are concerned about your gaming habits, please reach out for help today. Speaking to a counselor or joining a support group is a sign of strength, not weakness. Recovery is possible, and support is available.

You are not alone. Help is just a call or click away.

Last updated: 2026. Lucky Star is committed to promoting responsible gaming practices in accordance with Indian gaming laws and regulations.